About Our Practice

Our Approach to Primary Care

What Is Direct Primary Care?

Direct primary care (DPC) is a healthcare model centered on the patient-doctor relationship, free from insurance company intervention. Patients join the practice through a flat monthly membership fee, covering most primary care needs—office visits, virtual consultations, direct messaging, and care coordination—with no co-pays or surprise bills.

Member Experience at The Vienna Clinic

Being a member means experiencing personalized care:

• Direct Communication: Contact your doctor via secure message or phone without an intermediary.

• Accessibility: Enjoy same-day or next-day appointments without long waiting times.

• Thoughtful Appointments: Spend adequate time discussing your concerns, making decisions with more context.

Why Choose Our Practice?

• Proactive Care: Understand your medical history and goals to anticipate needs rather than react to issues.

• Clarity and Access: Enjoy peace of mind with clearly defined care pathways and direct access to your doctor.

Comprehensive Approach to Medicine

Our extended appointments allow for in-depth discussions. If immediate answers aren’t available, we’ll create a plan for tests or specialist visits. We will communicate directly with specialists in the when more direct provider-to-provider coordination is needed, and can advocate for you if concerns arise during hospital admissions.

Efficient Care Without Delays

We address common frustrations in healthcare, including:

• Quick Access: Same-day or next-day visits.

• Longer Appointments: Fully discuss your medical needs—1 hour for physicals and 30 minutes for all other office visits.

• Prompt Refill Management: Medication refill requests are answered promptly by your doctor, rather than triaged by an assistant.

Peace of Mind for Everyday Concerns

Recognizing that primary care isn't just for severe illnesses, our members can easily send messages to their doctor for non-urgent issues, ensuring support for everyday medical questions. In the event of serious or unforeseen illnesses, our practice is committed to providing immediate support and guidance. We will ensure you receive timely care by coordinating with specialists, sharing your medical history, and advocating for your needs, so you never feel alone during a challenging time.

Managing Chronic Conditions

We treat chronic conditions with a focus on:

• Proven Medications: Utilizing effective treatments tailored to your needs.

• Lifestyle Changes: Encouraging healthy habits that align with your goals.

• Symptom Relief: Addressing discomfort to improve your quality of life.

• Personalized Care: Collaborating with you to create a management plan that fits your lifestyle.

Our practice emphasizes a non-judgmental approach; we do not blame patients for their medical conditions. Instead, we offer evidence-based advice to empower informed decisions and enhance well-being. Our approach fosters autonomy, informed decision-making, and a better quality of life.

See our Frequently Asked Questions, Conditions We Treat, and Pricing pages for more information.